How to Fix XP Pen Not Working? (Causes + Solution)

Well, well, well, looks like someone’s XP Pen Is Not Working! Don’t worry. First of all, let me tell you, we understand the pain and frustration that comes with technology not working the way it’s supposed to.

We’ve all been there – sitting in front of our screens, ready to get some serious work done, only to find out that our trusty devices have let us down. And let’s be honest, it’s not just a minor inconvenience, it’s a major setback to our productivity and creativity.

But fear not, my friend! We’re here to help you troubleshoot the issue and get your XP-Pen up and running again. We’ll guide you through step-by-step instructions on how to identify and fix the problem. 

So, let’s get started and fix that XP-Pen of yours. You’ll be back to creating amazing art and designs in no time!

a drawing tablet is sitting on a table next to a XP pen

What Can Be The Causes Of Non-Working XP Pen?

If you are an XP Pen user, you may experience issues with your tablet not working. This can be caused by a variety of factors, including driver issues, conflicts with other software or apps, configuration problems, corrupted user-preference files, tampered-with settings, or issues with the Windows operating system.

A person using an XP Pen on drawing tablet with a glove on.

1. Driver-related problems

One common cause of XP Pen not working is bad drivers. Graphics tablets are known for having problematic drivers, so it is important to carefully configure your tablet during installation and ensure that you have installed the latest drivers.

2. Conflicts with other software or apps

If the XP Pen driver is clashing with an additional program, it can compel the tablet to stop working. Certain software applications can conflict with XP Pen’s driver, causing the tablet to malfunction. In some cases, screen recording software may interfere with the tablet’s input, resulting in its inability to function. In some cases, the driver for XP Pen may also be incompatible with anti-virus software.

3. Configuration

Configuration issues can also arise during the initial setup of your tablet with your computer. While these issues are rare, it is important to make sure that your XP Pen software is properly configured and that any settings or preferences are set up correctly.

If your XP Pen is not working with specific programs such as Adobe Photoshop, Illustrator, or Clip Studio EX, user-preference files may have been corrupted or deleted. Make sure to check that these files are properly set up and that they have not been tampered with.

Similarly, if the settings on the XP Pen app on your computer have been changed, it can cause the graphics tablet to stop working. Make sure to double-check your settings and preferences to make sure everything is set up correctly.

Adding new hardware to your computer, such as a printer or another tablet from a different manufacturer, can also cause XP Pen issues. You should ensure that any new hardware is configured properly and does not conflict with XP Pen.

4. Sleep Mode

Sleep mode is a power-saving feature that is commonly used by Windows users to reduce energy consumption and prolong the lifespan of their computers. 

However, some users have reported that when their computer wakes up from sleep mode, the XP Pen tablet connected to it becomes unresponsive or sluggish. This can result in the tablet not responding to input, lagging or freezing during use, or not functioning at all.

To resolve this issue, you can try updating the XP Pen tablet driver to the latest version, as the manufacturer may have released a fix for this issue. Alternatively, it is possible to disable Sleep Mode altogether, though this may not be a practical solution for all users.

Fix Your XP Pen With These Simple Steps!

A woman is using an XP Pen tablet to draw at a desk.

Step: 1

Open the XP-Pen driver software on your computer. This software is responsible for managing and configuring the XP-Pen tablet’s settings and functions. It is usually installed on your computer when you first set up the tablet.

Step: 2

Look for the settings or options menu in the driver software. The settings menu contains various options that you can use to customize the tablet’s behavior. It is usually represented by a gear icon or a similar symbol.

Step: 3

In the settings or options menu, look for the mode option. This option allows you to choose between the different modes available on the XP-Pen tablet. The three modes are Mouse mode, Pen mode, and Windows Ink mode.

Step: 4

Changing the tablet to Mouse mode is recommended if it is currently in Windows Ink mode. Windows Ink mode is designed to work with certain software applications and can cause issues with other applications. Mouse mode is the default mode and should work with most applications.

Step: 5

If Mouse mode is also causing issues, switch to Pen mode. It may take some time to get used to the pen mode, but it allows more precise control over the tablet. Sketching and drawing are ideal with it.

Step: 6

Try switching to Tablet mode if neither Mouse mode nor Pen mode works. This mode disables Windows Ink and allows for full control over the tablet. Tablet mode is ideal for applications that do not support Windows Ink.

Step: 7

Once you have selected the mode that works best for you, click Apply or Save to save the changes. This will ensure that the tablet is set up correctly for the mode you have selected.

Step: 8

Test the tablet by opening a drawing software or any other software that uses the tablet. Check if you can click and drag and if the area is not constrained. This will allow you to ensure that the tablet is working as expected.

Step: 9

If the issue persists, try reinstalling the XP-Pen driver software. Uninstall the current driver software and then download and install the latest version from the XP-Pen website. This will ensure that you have the most up-to-date drivers and software for your tablet, which may resolve any issues you are experiencing.